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Returns & Exchanges

We gladly accept returns and exchanges
Contact us within 14 days of delivery
Ship items back immediately once received, please contact us first before you return the product.

The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, We can’t accept returns for
Custom or personalized orders such as Rings, Custom made products for you or Personalized items.

Returns and exchange details

RETURNS: If you are not satisfied with your purchase once you received it, you can return the item within 14 days, and we will refund you after we receive the product/products back – in its original condition. Return shipping costs have to be paid by the customer.
This does not apply to custom-made orders and rings. Custom made orders and Rings are made upon your request or requested size, therefore we do not accept returns unless there was a mistake made by us. Once the returned purchase is received by us we will start the cancellation process and refund the purchased item within 14 days.

Customers have the right to return a product during the cancellation/trial period without having to provide a reason. This period begins at the time the order is received and lasts a maximum of 14 days. This does not apply to custom-made orders and rings. Custom made orders and Rings are made upon your request or requested size, therefore we do not accept returns unless there was a mistake made by us.

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